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Privacy Policy for The Londoner


Last Updated: 25th October 2024

At The Londoner, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your personal data through our website [www.the-londoner.co.uk] and services. Please read this policy carefully to understand how we handle your information.

1. Introduction

This Privacy Policy explains how The Londoner collects, processes, and shares personal information. Your use of The Londoner's website and services is subject to our Terms of Use, which incorporate this Privacy Policy. Any undefined terms in this Privacy Policy have the meanings assigned to them in the Terms of Use.

2. Changes to the Privacy Policy

The Londoner may update this Privacy Policy from time to time to reflect improvements to our services. We will notify you of significant changes by posting a notice on our website or emailing you. You are responsible for reviewing these changes, as they will apply to your continued use of our services.

3. Information We Collect

We collect the following types of personal information when you use our website or services:

  • Personal Information: This includes your name, email address, phone number, billing address, and payment information when you make a purchase.
  • Account Information: Your username, password, and other account details you provide when you register.
  • Device and Browser Information: Data such as your IP address, browser type, and device type used to access our site.
  • Usage Information: Information about how you interact with our website, including the pages you visit, the services you access, and the duration of your visits.
  • Cookies: We use cookies to collect data on your preferences and actions on our site. For more details, please see the "Cookies" section below.

4. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To provide and manage the services you request, including processing payments, customer support, and communication.
  • Site Improvement: To monitor and improve the performance of our website and services.
  • Personalization: To tailor content and recommendations based on your preferences and usage patterns.
  • Security: To detect, prevent, and address fraudulent activities or security breaches.
  • Legal Compliance: To comply with legal obligations, including responding to lawful requests by public authorities.

5. Sharing Your Information

We may share your personal information with the following:

  • Service Providers: Third-party vendors who assist with website hosting, payment processing, email services, security, and customer support.
  • Affiliates: Subsidiaries or business partners who help provide services on our behalf.
  • Legal Authorities: In compliance with legal obligations, we may share your information with law enforcement, regulators, or other third parties as required by law.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity.

6. International Data Transfers

The Londoner is based in the United Kingdom, but we may transfer your information to countries outside your jurisdiction. Where necessary, we will ensure that your data is protected in compliance with applicable privacy laws.

7. Security of Your Information

We take security seriously and use a variety of measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security, and we cannot fully protect your data from all risks.

8. Your Rights and Choices

Depending on local privacy laws, you may have the following rights regarding your personal information:

Access and Correction: You can request access to or correction of your personal information through your account settings or by contacting us at editor@the-londoner.co.uk

  • Deletion: You may request the deletion of your account and personal information, subject to certain exceptions where we are legally required to retain the data.
  • Opt-Out: You may opt out of marketing communications by following the unsubscribe link in our emails or by updating your preferences in your account.

9. Cookies and Tracking Technologies

The Londoner uses cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, monitor site usage, and deliver personalized content. You can manage or disable cookies through your browser settings. Please note that disabling cookies may limit your access to certain features of our site.

Our website may contain links to third-party sites that are not governed by this Privacy Policy. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

11. Retention of Data

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. This may include retention for legal or business purposes.

12. Questions and Contact Information

If you have any questions or concerns regarding this Privacy Policy or wish to exercise your data protection rights, please contact us at editor@the-londoner.co.uk

13. Additional Notices for Residents of the EEA and California

If you are a resident of the European Economic Area (EEA) or California, you may have additional rights regarding the collection and use of your personal information. Please refer to the sections "EEA Resident Rights" or "California Consumer Privacy Act" for more information.